Birmingham Snow Hill Train Station
Birmingham Snow Hill Train Station
Birmingham Snow Hill
Birmingham Snow Hill station
Colmore Row
Birmingham
West Midlands
B3 2BJ
Ticket office opening hours:
Mon,Tue,Wed,Thu - 06:00 to 21:00
Friday - 06:00 to 23:00
Saturday - 07:00 to 23:00
Sunday - 08:00 to 20:00
Birmingham Snow Hill at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Mon,Tue,Wed,Thu - 06:00 to 21:00
Friday - 06:00 to 23:00
Saturday - 07:00 to 23:00
Sunday - 08:00 to 20:00 -
Accessible Taxis
Accessible taxis are not available
-
Accesible Ticket Machine
A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
-
Booking Office Counter
None
- Helpline YES Yes
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
-
Impared Mobility Set Down
At station front on Colmore Row.
-
Step Free Access
https://www.orr.gov.uk/media/10955
the assistance meeting point is at the ticket office during available opening times. when station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. when the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
coverage: whole station">This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
This station is fully staffed. Your assistance will be provided by station staff.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BSW.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV No
-
Note
The nearest station with cycle storage is Birmingham Moor Street.
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Birmingham Snow Hill station (http://btopenzone.hotspot-directory.com )
-
Parking
- Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
-
Station Location & Directions
- Latitude 52.48358956
- Longitude -1.899820964
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Birmingham Snow Hill is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk (http://www.travelmetro.co.uk)
-
Ticketing Hours
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:00 to 21:00
Friday - 06:00 to 23:00
Saturday - 07:00 to 23:00
Sunday - 08:00 to 20:00
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:00 to 21:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LM
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note BBs 0121 693 3333 TOA 0121 427 8888
-
Other transportation
-
Rail Replacement Services
please click here for walking directions from the station to the rail replacement bus stop.">
Rail replacement vehicles will operate from Bus Stop SH4 on Livery Street.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
-
Rail Replacement Services
please click here for walking directions from the station to the rail replacement bus stop.">
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.